The shipping boxes admin screen is used to define the boxes you normally use to ship your products in. This, along with defining the dimensions and weight of the products, allows Syrinx CS to calculate the best way to ship the products for a given sales order.
On the left side of the display is a grid list of boxes defined for the site. The grid is editable and will add a blank row at the end of the list for adding a new box. You need to define all the dimensions and max weight for the box to be used in the sales order shipping calculations.
The units of measure for the dimensions are inches, centimeters and hundreds of an inch.
Max volume % is a decimal value up to 100 that is how much the box should be filled by the sales order shipping calculations. Typically, a box should not be set to 100% capacity as you will need space for packing materials. Reasonable values are between 50 to 90%, which you will need to evaluate over time based on how actual box packing is working out.
Shrinkage is used to help reduce the actual size of the box for packing. Depending on the given site, sometimes it is better to calculate a box size that is 1 inch smaller than the actual box.
For more information about how boxes are used during the checkout process, and how sales order shipping calculations are done, please review the Syrinx CS Sales Order Shipping documentation in the Admin User Guide.
Delivery Provider Box Options
For each delivery provider you have defined for use by the site for sales orders, you need to define which boxes are used and the priority of the boxes usages for sales orders.
As you select a box in the grid on the left, the list of delivery providers shown on the right is updated with the box’s usage with that delivery provider. Sometimes only a subset of boxes in the list are available for a given delivery provider.
The following options need to be set for each delivery provider:
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Use Box – A checkbox to indicate if the box should be used by this delivery provider.
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Priority – This is a numeric dropdown from 1 to 3 which helps determine if it will be used as an initial choice by the sales order shipping calculations. 1 means that it will be used as a first choice, 3 meaning it will only use the box if the product is too big to fit within a #1 or #2 box.
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Max Weight – A decimal value for the max weight that should be placed in the box for this provider. A given provider may define max weight capacity for a given box size.
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Max Weight Unit – The unit of measure for the max weight, either pounds or kilograms.